For Sales : From the Client's Perspective

What are the responsibilities of a salesperson? Ask this question, and you’ll get many answers.

In no particular order:

• Keyword research

• Product upload

• Product optimization

• Client development

• Sending and receiving emails

• Document archiving

• Client negotiation

• Style quotation

• Client follow-up

• Order progression

• Order tracking

• Quality follow-up

• Shipping arrangements

• Staying updated on current affairs

• Work reporting

Any more?

Alright, let’s continue thinking divergently with your now-matured editor.
What else falls under a salesperson’s duties?

Salesperson = FBI + Psychologist + Professional Consultant + Customer Service + Professional Manager

1. Finding Clients

   There are many methods for finding and developing new clients, which we won’t delve into today—because that’s not where our interest lies right now. Those interested can follow our official account for more.

   Finding is only the first step.

    

2. Client Visits

    

   This is today’s focus—the highlight within highlights.

   Sales team, what should we do before a client visits?

    

    

Client:
Hi Maxnegio,
We plan to visit your factory tomorrow. Is that okay?

Salesperson:
Ok. Welcome.

And then? 

Have you ever walked the path your clients will walk?
We walk it every day!

If not, please push your chair back, step away from your computer, open your office door, and walk to the company entrance.
Take a look at this place where we spend over 60% of our time—do you really know it well?

When clients arrive, what can you offer them?
Is client reception just about people coming, sitting, talking, and leaving?

Here, we strongly recommend a TV drama: The Hunting Ground, starring Hu Ge.

Words reflect the person; the environment is our first opportunity to let clients understand us!

Neatness and tidiness are essential.
Many companies have already started focusing on stylistic decor and innovative design.
But salespeople need to do even more!

Take Maxnegio’s main focus—apparel—as an example.

In client discussions, we must understand:

• Which categories of clothing does the client need?

• Any special requirements?

• Any ideas for this season’s R&D?

Before the client arrives, have a brief meeting with the R&D department to jointly:

• Select products

• Arrange the showroom and meeting room

Walking in the client’s shoes,
we must observe from their perspective—360°, no blind spots.

Aim to have what others don’t: uniqueness.
Aim to excel where others exist: professionalism.

At Maxnegio, salespeople typically spend half a day preparing for a client visit, arranging:

• Outdoor areas (company entrance)

• Indoor spaces (meeting room + showroom + sample room + production floor)

Usually, any fresh ideas can be shared among the team.
When everyone puts their heart into it, many interesting ideas emerge!

CONTACT US
COMPANY : MAXNEGIO.DESIGN & MANUFACTURING 
CONTACT : Ellie
PHONE : +86-19521122817
WhatsApp：+86-19521122817
Email : elliepan1122@gmail.com
ADDRESS:YUANXIADIROAD,JIANGXIA,BAIYUN DISTRICT,GUANGZHOU,CHINA